Printing date: 10/1/2020

If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form

Welcome to the Triplinx website, operated by Metrolinx, with the support and data provided by participating transportation organisations. This page states the terms and conditions which apply to your use of the Triplinx website (the “Website”). Please read this page carefully. By using this Website, you signify your acceptance of these terms and conditions of use. If you do not agree to the terms and conditions stated here, do not use the Website. Metrolinx reserves the right, at its sole discretion, to change, modify, add or remove portions of the Website and/or these terms and conditions at any time without notice. Please check periodically for changes. Your continued use of the Website following the posting of any revised terms and conditions will mean you accept any revised terms.



The Website is provided on an “as is” and “as available” basis. Metrolinx makes no representations, warranties, covenants, agreements or guarantees, express or implied, as to the accuracy, reliability, quality, suitability, truth, currency or completeness of any of the contents of the Website or any goods or services that may be sold in connection with the Website. All express or implied conditions, representations and warranties, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, are hereby expressly disclaimed. Metrolinx shall in no event be liable to you or to any other person or entity for any damages, liabilities, claims, losses, costs, expenses or injuries suffered in connection with or in any way relating to or resulting from your use of, or inability to use, the Website. Under no circumstances shall Metrolinx be liable to you or any other person or entity for any direct, indirect, special, incidental or consequential damages (including loss of business, revenue, profits, use, data or economic advantage), whether arising in contract, tort (including negligence), equity, or otherwise, and regardless of how same may arise or whether Metrolinx has been advised of or could have foreseen the possibility of such damages.

Use of the Website

Your use of the Website is entirely at your own risk. The Website may contain incomplete information, inaccuracies or typographical errors. Transportation services described on this website are subject to continuous review and are subject to change without notice. Metrolinx shall not be responsible for any detrimental reliance you may place on the Website or its contents. All materials on this Website (including, without limitation, text, data, information, images, illustrations, logos, audio clips, video clips, surveys and special promotions) (collectively, the “Content”) are owned and controlled by Metrolinx or third parties. You are only entitled to view and make a copy of the Content for your own personal and non-commercial use, provided that you do not delete, obstruct or change any copyright, trademark or other proprietary notices. You shall not sell or modify any of the Content or reproduce, download, upload, transmit, republish, display, publicly perform, distribute or otherwise use any part of the Content in any manner whatsoever without the prior written consent of Metrolinx or the applicable third party or except as specifically permitted on this Website. The use of the Content on any other website or networked computer is strictly prohibited. Any infringement of Metrolinx’ rights will result in appropriate legal action. Metrolinx disclaims any and all liability for any consequences that may result from any unauthorized reproduction or use of the Content.


Metrolinx is committed to respecting your privacy and ensuring the security of personal information you may provide when visiting the Website; however, the Internet is not a secure medium and the privacy of your communications cannot be guaranteed. The nature of Internet communications means that your use of the Website and any communications to Metrolinx or participating organisations may be susceptible to data corruption, unauthorized access, interception and delays. When you visit the Website, we will not collect your personal information unless you choose to personalize your website use, direct an inquiry to Metrolinx or participating organisations, submit a comment or suggestion or enter a contest, in which case we will ask you to provide your name, phone number, mailing address and/or e-mail address for the purpose of responding to your inquiry, comment or suggestion, or contest submission. Metrolinx’s handling of all personal information is governed by the Freedom of Information and Protection of Privacy Act. If you prefer not to use the Internet to submit an inquiry, comment or suggestion to Metrolinx or participating agencies, you can use other methods for contact.


The trademarks and logos that you see on the Website are the property of Metrolinx or other third parties. The display of trademarks on the Website does not imply that a licence or right of any kind has been granted. You are not permitted to use or display any of these marks without the prior written consent of Metrolinx or the applicable third party.

Submission of Comments and Suggestions

Metrolinx and the participating organizations welcome your comments and suggestions on our services, including the Website. However, except for personal information we may collect from you, any ideas, suggestions or other material that you submit to Metrolinx or the participating organisations shall become the property of the receiving organization. By submitting an idea or suggestion through this website, you are waiving any and all rights that you may have in the idea or suggestion, and the receiving organization shall be entitled to use the idea or suggestion as it so desires, as provided or as modified by the organization, without any obligation to compensate you or others for the materials.


Occasionally, Metrolinx may run contests that offer prizes and require you to submit personal information. Before entering a contest, you must read and agree to all of the terms, conditions and rules that apply to the contest.

External Links Disclaimer

The Website may from time to time contain links to other websites that are created and operated by independent bodies and which are, therefore, not under the control of Metrolinx. These website links are provided as a convenience only and shall NOT in any manner be construed as a reflection on, any affiliation with, or endorsement by Metrolinx of any such website or entity or its respective information, products or services. Metrolinx is not responsible or liable in any way for the accuracy, relevancy, copyright, compliance, legality or decency of material contained in any linked websites. Metrolinx makes no representations or warranties, express or implied, concerning any products, services or information found on any linked websites.

Google Translate Disclaimer

Google™ Translate is provided as a courtesy to visitors to the Triplinx Website. Metrolinx assumes no responsibility for the accuracy, reliability or timeliness of the translation facilitated with this tool.

Data Protection

You shall have sole responsibility for the adequate protection (including protection against computer viruses) and backup of any data and/or equipment used in connection with the Website and shall not make a claim against Metrolinx for lost data, re-run time, data corruption, communication interception, inaccurate output, work delays or lost profits resulting from any use of the Website.

Applicable Law

By using the Website, you acknowledge and agree that the Website and these terms and conditions shall be governed and interpreted in accordance with the laws of the Province of Ontario. If you use the Website from another jurisdiction, you are responsible for compliance with any and all applicable local laws. Metrolinx makes no representation that the materials contained within this Website are appropriate for customers outside of the Province of Ontario.