Paratransit Info: Burlington Handi-Van
People who are unable to use conventional transit service due to their physical functional mobility may be eligible for paratransit services.
The phone number for Handi-Van is 905.639.5158.
For additional information, visit the Burlington Transit pages.
Hours of Service
The hours of service for Handi-Van are as follows.
Monday to Friday: 5:00 am to 1:00 am
Saturday: 7:00 am to 1:00 am
Sunday: 7:00 am to 9:00pm
Booking Office Hours
The booking office hours for Handi-Van are as follows.
Monday to Friday: 8:00am – 5:00pm (excluding statutory Holidays)
Saturday, Sunday and Statutory Holidays: None
Advance Booking Requirement
Bookings can be made up to 30 days in advance of travel, and a minimum of one business day in advance of travel, available on a first come, first served basis.
Online Booking Information
Online booking is not available.
For information about cross-boundary travel to destinations outside of the Handi-Van service area, phone 905.639.5158.
Wheeled Mobility Aids
Handi-Van vehicles can accommodate wheeled mobility aids up to:
- 121 cm or 48 inches in length,
- 76 cm or 30 inches in width, and
- 272 kg or 600 lbs in weight (when occupied).