Printing date: 7/17/2024

If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form

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People with physical or functional disabilities that prevents the used of fixed-route transit may be eligible for paratransit services.

Contact Information

The phone number for DRT Specialized Services is 1-866-247-0055 (press 1) and the email is 

For additional information, visit the DRT Specialized Services website.

Hours of Service

The hours of service for DRT Specialized Services are as follows.

Monday to Sunday: 6:00 am to 1:00am

Booking Office Hours

The booking hours for DRT Specialized Services are as follows. 

Monday to Friday: 5:30 am to 10:00 pm

Saturday: 6:30 am to 10:00 pm

Sunday: 7:30 am to 10:00 pm

Advance Booking Requirement

Bookings can be made up to 7 days in advance of travel, up to a minimum of one business day in advance of travel.

Online Booking Information

Online booking is not available.

Cross-Boundary Travel

For information about cross-boundary travel to destinations outside of the DRT Specialized Services service area, phone 1-866-247-0055 (press 1).

Wheeled Mobility Aids

DRT Specialized Services vehicles provide four spaces for wheeled mobility aids. Vehicles can accommodate wheeled mobility aids up to 127 cm (48 inches) in length, 76 cm (30 inches) in width, and 362 kgs (800 lbs) in weight when occupied.