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Printing date: 11/12/2018

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Eligibility

People with disabilities who are unable to access regular transit service may be eligible for paratransit services.

Contact Information

Hamilton Accessible Transportation Services (ATS) - DARTS Eligibility inquiries should be directed to ATS Customer Service as follows:

Phone: 905-529-1212

E-mail: ats@Hamilton.ca

For additional information, visit the D.A.R.T.S. website.

Hours of Service

The hours of service for Disabled and Aged Regional Transportation System (D.A.R.T.S.) are as follows.

Monday to Friday: 5:00 am to 2:00 am

Saturday: 6:00 am to 2:00 am

Sunday: 6:30 am to 12:30 am

Booking Office Hours

The booking office hours of service for Disabled and Aged Regional Transportation System (D.A.R.T.S.) are as follows.  

Monday to Saturday: 8:30 am to 2:00 am

Sunday: 8:30 to 12:30 am

Advance Booking Requirement

Bookings can be made up to 7 days in advance of travel, up to limited same day availability.

Online Booking Information

Online booking is available for Disabled and Aged Regional Transportation System (D.A.R.T.S.) registered users through the Web Booking section of the D.A.R.T.S. website. Non-registered users should phone 905-529-1212.

Registered users should phone 905-529-1717, press 0 for reservations, press 1 for cancellations or ride status.

Cross-Boundary Travel

For information about cross-boundary travel to destinations outside of the Disabled and Aged Regional Transportation System (D.A.R.T.S.) service area, phone 905-529-1212.

Wheeled Mobility Aids

Disabled and Aged Regional Transportation System (D.A.R.T.S.) vehicles provide 4 spaces for wheeled mobility aids. Vehicles can accommodate wheeled mobility aids up to 122 centimetres (48 inches) in length, 76 centimetres (30 inches) in width, and 272 kilograms (600 pounds) in weight when occupied.