St. Catharines Specialized Transit

Paratransit has 2 ParaVans in service. These minivans are equipped with a ramp which accommodates ambulatory passengers only. This service is curb to curb and runs on 15 minute intervals. All trips are booked in advance.

Eligibility

If you are a physically disabled resident of St. Catharines whose mobility restrictions prevent or severely inhibit you from walking 175 metres, you may apply for the services of the Paratransit System. Applications are available at the Transit Administration office 2012 First Street South or by calling the Paratransit Office at 905-685-9844 or on the Transit Website www.yourbus.com under the Accessible Service link.

Return your application form completed by yourself and a Health Care Professional to the address shown on the form.

Your application will be reviewed and processed at the regular meeting of The Paratransit Application Review Committee.

Contact Information

For inquiries, contact Paratransit System of St. Catharines: 905-685-9844

For additional information, visit the St. Catharines Transit Accessibility pages.

Hours of Service

The hours of service are as follows.

• Monday to Friday: 6:00 am to 11:00 pm
• Saturday: 6:00 am to 11:00 pm
• Sunday: 9:00 am to 8:00pm
• Holidays: 10:30 am to 6:00pm

Booking Office Hours

All trips are booked in advance. Reservations will be accepted Monday to Friday between the hours of 8:30 a.m. and 4:00 p.m.

Advance Booking Requirement

This service is obtained on a first come - first served basis. Trips are booked within a 14 day time frame. Cancellations will be accepted up to one hour before your scheduled pick-up time. However, if you fail to cancel your reservation, there is an established. “No Show” policy in effect.

Online Booking Information

Online booking is not available.