https://www.triplinx.ca/
Printing date: 9/15/2019

If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form

How To Ride

Boarding & Exiting the Bus Safely

During peak hours, Niagara Region Transit can be over passenger capacity, which may result in not all passengers having a seat. Unfortunately, we cannot guarantee each passenger a seat. Seating is offered on a first-come, first-served basis. As a courtesy, we ask passengers to give up their seat for a customer with mobility difficulties or expectant mothers.

Priority seating is available on all Niagara Region Transit buses. These seats, found near the front of the bus, are reserved for passengers who are disabled or have a physical limitation requiring priority seating. Passengers are reminded to offer these seats to individuals in need of priority seating.

Transfers to Other Transit Services

Transfers are free and must be obtained where you pay your fare. All transfers are valid for 120 minutes from the time you receive them to ensure you have enough time to catch your next bus. (Transfers stamped with "60 minutes" remain valid for 120 minutes)

Eligible Transit Systems

Transfers can be used on any bus for:

  • Niagara Region Transit
  • Niagara Falls Transit
  • St. Catharines Transit
  • Welland Transit

Transfers cannot be used on these bus systems:

Transfers to WEGO buses can be used on both Red and Blue Lines..

Animals

Small animals that are in secure cages that are not inconveniencing other passengers are allowed on the bus. Animals must not occupy a seat. Service animals are always allowed on the bus and are not required to be caged.

Bicycles

All Niagara Region Transit buses are equipped with bicycle racks.  Routes 50, 55, 60, 65, 70 and 75 can accommodate two bicycles on the front of the bus. Passengers are responsible for their own bicycles, including loading and unloading bicycles. Port Colborne Link bus does not have a bicycle rack.

Luggage and Strollers

Baggage, luggage and other large packages are allowed on the bus, but should be kept out of aisle ways and off other seats. Large items such as skis or toboggans are not permitted on the bus.

Strollers are acceptable on Niagara Region Transit buses. If there are no wheelchairs on the bus, strollers can be strapped into the area designated for wheelchairs. If wheelchairs are occupying the accessible area, strollers need to be folded upon entering a Niagara Region Transit bus.

Lost and Found

All lost items that are found by transit staff will be kept up to 90 days. If you believe you lost an item on a Niagara Region Transit bus, you may contact the Region for more assistance.

Request a Stop

Passengers can only board and depart the bus at designated stops along the route. Bus drivers are unable pick-up/drop-off passengers in between stops.