Printing date: 4/11/2021

If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form

Conventional Accessible Service

All York Region Transit (YRT/Viva) services are accessible, meaning all buses on these routes are low-floor accessible and/or equipped with a ramp. There is designated accessible seating available near the front of every YRT/Viva vehicle. Riders must be able to safely maneuver their mobility device.  


Support Persons

Passengers requiring care when travelling are requested to travel with a support person. Under certain conditions, a support person is permitted to travel with a passenger requiring assistance, covered under the same fare. For information on how to apply for a Support Person Card/Ticket, click here.


Wheeled Mobility Aids

YRT/Viva buses can accommodate up to two mobility devices, on each bus on a first come, first served basis. However a maximum of five mobility devices can be accommodated with an additional four seated passengers if an ARBOC Bus was used.

Buses can accommodate wheeled mobility aids up to:

  • 134.6 cmin length,
  • 86 cm in width, and
  • 600-800lbs in weight (when occupied).


More Information 

To learn about accessibility at YRT/Viva, visit the Accessibility section of the YRT/Viva website.

Paratransit Provider

The paratransit provider for YRT/Viva is York Region Transit Mobility Plus. For additional information, visit the York Region Transit Mobility Plus website.