Printing date: 3/2/2021

If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form

Conventional Accessible Service

All buses used by Oakville Transit are accessible. Accessible buses are equipped with low floors, extendable ramp/lift, kneeling feature at front doors, and reserved wheelchair/scooter areas. Riders must be able to safely maneuver their mobility device.


Support Persons 

Passengers requiring care when travelling are requested to travel with a support person. Support persons travel free of charge on Oakville Transit buses when accompanying someone with a disability who has an identified medical requirement for support.

One support person will be allowed per individual per trip, but your support person may vary. This change in policy complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

To obtain an Oakville Transit Support Person ID Card, persons with disabilities must complete an application form that includes medical certification of a requirement for a support person, and must submit this form to Oakville Transit for review.

Once the application is approved, Oakville Transit will contact the applicant and issue the card. The Oakville Transit Support Person ID Card is valid for three years from date of issue. Cards are issued free of charge.


Wheeled Mobility Aids 

Oakville Transit buses provide two spaces for wheeled mobility aids on each bus on a first come, first served basis. Buses can accommodate wheeled mobility aids up to:

  • 121 cm or 48 inches in length,
  • 76 cm or 30 inches in width, and
  • 272 kg or 600 lbs in weight (when occupied).


More Information

To learn about accessibility at Oakville Transit, visit the Accessibility section of Oakville Transit’s website.

Paratransit Provider

The paratransit provider for Oakville Transit is care-A-van. For additional information, visit the care-A-van website.